For questions not addressed by a support solution here, please email support@ccdc.cam.ac.uk. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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How to ensure you get the best graphical performance from the 3D visualiser components in CCDC programs
… The 2019 release of the CSD system software includes numerous improvements to the graphical user interface of programs such as Mercury, Mogul & Hermes …
ConQuest CSD-CrossMiner CSD-Discovery CSD-Enterprise CSD-Materials CSD-System enCIFer Hermes IsoStar Mercury Mogul
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On linux, the graphical user interface displays no or strangely formatted text
… This problem is due to a default font that the graphical user interface uses not being installed on your system. The solution is to use a '-font' argument when …
CSD-Discovery CSD-Enterprise CSD-System enCIFer Hermes IsoStar Mercury Mogul
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Can I use SuperStar in conjunction with other modelling software packages?
… . In addition, Superstar has a dedicated SYBYL (http://www.tripos.com) graphical user interface that allows the user to calculate SuperStar fields and view them within …
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Can I save images displayed within Mercury as graphics files?
… option, brings up an interface to the POV-Ray ray-tracing program. This allows users to directly access it's capabilities from within Mercury. Please see http …
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Installation of the 2019 CSD System Software and Data
… the standard graphical installation interface, you will have the option to install both data and software (the default), only the data, or only the software …
ConQuest CSD CSD-Discovery CSD-Enterprise CSD-Materials CSD-System DASH enCIFer GOLD Goldmine Hermes IsoStar Mercury Mogul SuperStar
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What are the benefits of signing in to the CSD web interface?
… To access the advanced WebCSD searching options, such as structure search and unit cell search, within the CSD web interface you will need to sign …
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Graphical System Requirements for Stereoscopic 3D Viewing
… this is successful, so that we may inform other users of valid hardware configurations. On machines without appropriate hardware, the Stereo check-box will be disabled. …
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Can I use my own scoring function?
… GOLD provides users with the option of including their own scoring function, provided that it conforms to a prescribed C Application Programming Interface (API …
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How does the substructure search work in the CSD web interface (SMARTS)?
… that can be represented as a simple string of ASCII characters. Users do not need to understand SMARTS to use this search interface, but you can see what the SMARTS …
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Does CCDC provide counter compliant usage statistics for access to WebCSD?
… Not at the moment. WebCSD forms only one interface to the Cambridge Structural Database software suites, which currently comprise several locally installed …
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Newest Support Solutions
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