For questions not addressed by a support solution here, please email support@ccdc.cam.ac.uk. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
-
Installation of the 2019 CSD System Software and Data
ConQuest CSD CSD-Discovery CSD-Enterprise CSD-Materials CSD-System DASH enCIFer GOLD Goldmine Hermes IsoStar Mercury Mogul SuperStar
-
Using old in-house databases with the 2019 CSD System
-
Can I access Inorganic/ICSD data through the CSD-System?
-
What is the size of the Cambridge Structural Database (CSD)?
ConQuest CSD CSD Python API Mercury
-
Maximise window does not work correctly for ConQuest on MacOS 10.14 (Mojave)
-
How do I view anisotropic displacement parameters (ADPs) for CSD entries?
-
ConQuest 2.0 fails to start on some linux and MacOS systems if unregistered
-
How to ensure you get the best graphical performance from the 3D visualiser components in CCDC programs
ConQuest CSD-CrossMiner CSD-Discovery CSD-Enterprise CSD-Materials CSD-System enCIFer Hermes IsoStar Mercury Mogul
-
Use of ConQuest's 3D Visualiser on Mac Retina Displays
-
ConQuest 2.0.0 fails to start on some linux systems
Top Support Solutions
Newest Support Solutions
- What can I do if Mercury and Hermes won't install the latest software and data updates?
- What is the size of the Cambridge Structural Database (CSD)?
- What is expected to happen with the ability to use GOLD with PVM?
- How do I port my existing scripts from Python 2.7 to Python 3?
- Running an API script in Mercury or Hermes fails with the error " QStandardPaths: XDG_RUNTIME_DIR not set" on linux
