For questions not addressed by a support solution here, please email support@ccdc.cam.ac.uk. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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Are there any differences between substructure searches in WebCSD v2 and ConQuest?
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ConQuest 1.18 is unable to export PDF files on Windows
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Installation of the 2018 CSD System Software and Data
ConQuest CSD CSD-Discovery CSD-Enterprise CSD-Materials CSD-System DASH enCIFer GOLD Goldmine Hermes IsoStar Mercury Mogul SuperStar
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How do I view anisotropic displacement parameters (ADPs) for CSD entries?
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Which file formats are available for saving search results?
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How can I ensure that two atoms in my query are not part of the same ring?
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How should I reference ConQuest?
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ConQuest searches on Windows fail to get past 0%
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Can I search on CSD refcodes within ConQuest?
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I know that a particular crystal structure has been published, why is it not included in the latest release of the database?
Top Support Solutions
- Which platforms are supported?
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- What are the differences between the Tanimoto and Dice similarity coefficients?
- How does the GOLD licensing system work?
- What is GOLD's "FlexNet Licence Manager" and how does it work?
Newest Support Solutions
- Mogul/MOE Interface Setup Instructions
- How do I select multiple elements for a query atom in a WebCSD substructure search?
- PreQuest
- How do I view anisotropic displacement parameters (ADPs) for CSD entries?
- After installing the CSD System software on Ubuntu some desktop shortcuts are blank and when clicked on say they are untrusted