Here you’ll find our collection of customer resources, including downloads, hosted services, whitepapers, and forums – as well as instructions for how to contact product support. If you’re looking to install new software, please visit the Downloads section.


We’re here to help

We are dedicated to helping you make the most of your CSD licence. If you need assistance, please email your question or issue, operating system, and software version to We have research and user-support scientists around the world ready to help – including team members located in the US to assist with inquiries from customers in the Americas. In addition:


Read our blog, “How to get help with the CSD and CCDC software” by CCDC Director of Customer Support, Dave Bardwell for more helpful tips.