FAQs
For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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Attempting to start ConQuest when using Remote Desktop on Windows gives the error ''LoadLibrary failed with error 87: The parameter is incorrect."
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ConQuest is unable to export PDF files on Windows
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CCDC Software and macOS 11 Big Sur
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ConQuest crashes with "Failed to execute script csds" error message
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ConQuest fails to launch with an error about libXss.so.1 on linux
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I get an error that VCRUNTIME140_1.dll was not found
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Applications such as Mercury or Mogul fail to open on Windows
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ConQuest won't start on Windows machine with Radeon graphics card
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Mercury, Hermes or CrossMiner 2023.1 crashes after running for 5 minutes
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Free Mercury is complaining that the database requires a CSD licence
Top Support Solutions
Newest Support Solutions
- Uninstallation options for the 2023 CSD Portfolio
- Not enough disk space error while trying to install the software
- ConQuest stopped working on Windows after I updated from 2023.1 to 2023.2
- Create your own offline installer for the free version of Mercury
- On Windows, applying the 2023.2 update from a check for updates in Mercury or Hermes may give an error about updating qtwebengine_resources.pak