For questions not addressed by a support solution here, please email support@ccdc.cam.ac.uk. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
-
Bruker APEX software is failing to run after installation of the 2016 CSD software, how can I resolve this?
-
Attempting to start ConQuest when using Remote Desktop on Windows gives the error ''LoadLibrary failed with error 87: The parameter is incorrect."
-
ConQuest 2020.1 is unable to export PDF files on Windows
-
Maximise window does not work correctly for ConQuest on MacOS 10.14 (Mojave)
-
Images exported from Mercury when accessed on Windows over remote desktop can appear compressed
-
Applications such as Mercury or Mogul in the CSD 2020.0 release fail to open on Windows
CSD-Discovery CSD-Enterprise CSD-Materials CSD-System enCIFer Hermes IsoStar Mercury Mogul
-
Use of ConQuest's 3D Visualiser on Mac Retina Displays
-
Running an API script in Mercury or Hermes fails with the error " QStandardPaths: XDG_RUNTIME_DIR not set" on linux
-
I'm trying to use the Mercury-MOPAC link but keep on getting an error message: what does it mean?
-
ConQuest searches on Windows fail to get past 0%