FAQs
FAQs
For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
-
Attempting to start ConQuest when using Remote Desktop on Windows gives the error ''LoadLibrary failed with error 87: The parameter is incorrect."
-
ConQuest is unable to export PDF files on Windows
-
CCDC Software and macOS 11 Big Sur
-
ConQuest crashes with "Failed to execute script csds" error message
-
ConQuest fails to launch with an error about libXss.so.1 on linux
-
I get an error that VCRUNTIME140_1.dll was not found
-
Applications such as Mercury or Mogul fail to open on Windows
-
ConQuest won't start on Windows machine with Radeon graphics card
-
Mercury, Hermes or CrossMiner 2023.1 crashes after running for 5 minutes
-
Free Mercury is complaining that the database requires a CSD licence
Top Support Solutions
Newest Support Solutions
- Uninstallation options for the 2023 CSD Portfolio
- Not enough disk space error while trying to install the software
- ConQuest stopped working on Windows after I updated from 2023.1 to 2023.2
- Create your own offline installer for the free version of Mercury
- On Windows, applying the 2023.2 update from a check for updates in Mercury or Hermes may give an error about updating qtwebengine_resources.pak