For questions not addressed by a support solution here, please email support@ccdc.cam.ac.uk. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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Bruker APEX software is failing to run after installation of CSD-Portfolio software, how can I resolve this?
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Attempting to start ConQuest when using Remote Desktop on Windows gives the error ''LoadLibrary failed with error 87: The parameter is incorrect."
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ConQuest is unable to export PDF files on Windows
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CCDC Software and macOS 11 Big Sur
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ConQuest crashes with "Failed to execute script csds" error message
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Activating the CSD Python API
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ConQuest fails to launch with an error about libXss.so.1 on linux
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CSD Portfolio fails to install the CSD Python API on Windows
CSD Python API CSD-Core CSD-Discovery CSD-Enterprise CSD-Materials
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After updating to the 2021.1 release I get an error that VCRUNTIME140_1.dll was not found
ConQuest CSD Python API CSD-Core CSD-CrossMiner CSD-Discovery CSD-Enterprise CSD-Materials DASH enCIFer GOLD Hermes IsoStar Mercury Mogul SuperStar
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Maximise window does not work correctly for ConQuest on MacOS 10.14 (Mojave)
Top Support Solutions
Newest Support Solutions
- After updating to the 2021.1 release I get an error that VCRUNTIME140_1.dll was not found
- CSD Portfolio fails to install the CSD Python API on Windows
- Freezing of CSD Python API Forums from 30th June 2021
- How do I configure onsite WebCSD 2020.1 to use the 2021 (542) database provided with the 2020.3 and later CSD releases?
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