What can we help you with?
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How can I use the batch_register tool to register the CSD software both online and offline?
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How do I update my CSD software installation?
CSD-Discovery CSD-Enterprise CSD-Materials CSD-System Hermes Mercury
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Vista
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Relibase data updates fail with an error message similar to "sort: open failed: +4: No such file or directory"
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RPluto
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How do I install a GOLD licence?
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Can I use my own HTTP server?
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How do I set up my browser to view IsoStar scatterplots?
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How can I automate the CSD System installation process?
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Which platforms are supported?
Top Support Solutions
- Which platforms are supported?
- What is the difference between the GoldScore, ChemScore, ASP and ChemPLP scoring functions provided with GOLD?
- What are the differences between the Tanimoto and Dice similarity coefficients?
- How does the GOLD licensing system work?
- What is GOLD's "FlexNet Licence Manager" and how does it work?
Newest Support Solutions
- How can I share a structure I have deposited?
- One of my structures isn’t listed on ‘My Structures’ what should I do?
- What is a Reduced Cell Check and what should I do if the structure I am depositing has hits?
- Why have I found surprising results when structure searching in WebCSD v2?
- Why have I been redirected from WebCSD v1?