For questions not addressed by a support solution here, please email support@ccdc.cam.ac.uk. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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How do I remove lone pairs from GOLD docking solutions?
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How can I easily licence GOLD 5.4 and later to run on all nodes of my cluster?
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Installation of the 2019 CSD System Software and Data
ConQuest CSD CSD-Discovery CSD-Enterprise CSD-Materials CSD-System DASH enCIFer GOLD Goldmine Hermes IsoStar Mercury Mogul SuperStar
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Why is there a discrepancy between the final fitness score and the calculated fitness score (from individual terms) of a docking performed using the GOLD API?
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How should I reference GOLD?
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How do I use PVM via the GOLD graphical interface?
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How do the default settings for GOLD differ in the MOE interface compared to standalone GOLD?
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How do I set up passwordless SSH access between the nodes in my PVM cluster?
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Which file formats are supported?
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Is it possible to carry out consensus scoring with GOLD?
Top Support Solutions
Newest Support Solutions
- How do I port my existing scripts from Python 2.7 to Python 3?
- Running an API script in Mercury or Hermes fails with the error " QStandardPaths: XDG_RUNTIME_DIR not set" on linux
- How long does it take for CSD Communications and structures published in associated scientific articles to be curated?
- ConQuest 2.0 fails to start on some linux and MacOS systems if unregistered
- Images exported from Mercury when accessed on Windows over remote desktop can appear compressed
