For questions not addressed by a support solution here, please email support@ccdc.cam.ac.uk. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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How can I use the batch_register tool to register the CSD software both online and offline?
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What is CSD-Materials?
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What is CSD-Enterprise?
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How do I remove lone pairs from GOLD docking solutions?
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How do I update my CSD software installation?
CSD-Discovery CSD-Enterprise CSD-Materials CSD-System Hermes Mercury
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How can I easily licence GOLD 5.4 and later to run on all nodes of my cluster?
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Installation of the 2019 CSD System Software and Data
ConQuest CSD CSD-Discovery CSD-Enterprise CSD-Materials CSD-System DASH enCIFer GOLD Goldmine Hermes IsoStar Mercury Mogul SuperStar
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How to ensure you get the best graphical performance from the 3D visualiser components in CCDC programs
ConQuest CSD-CrossMiner CSD-Discovery CSD-Enterprise CSD-Materials CSD-System enCIFer Hermes IsoStar Mercury Mogul
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Use of ConQuest's 3D Visualiser on Mac Retina Displays
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Why is there a discrepancy between the final fitness score and the calculated fitness score (from individual terms) of a docking performed using the GOLD API?
Top Support Solutions
Newest Support Solutions
- Images exported from Mercury when accessed on Windows over remote desktop can appear compressed
- Crossminer crashes on Windows after starting the interface with the message "Cannot create a valid graphics content: exiting"
- I am unable to unpack the CSDS installer zip file on Windows - I am told there is not enough room and the zip contains hundreds of peta-bytes (PB) of data
- How does the formula search work in WebCSD?
- Maximise window does not work correctly for ConQuest on MacOS 10.14 (Mojave)