FAQs
FAQs
For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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What is CSD-Discovery?
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How do I remove lone pairs from GOLD docking solutions?
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How can I easily licence GOLD 5.4 and later to run on all nodes of my cluster?
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CCDC Software and macOS 11 Big Sur
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I am unable to upgrade to the current version of the CSD software, how do I continue using an older version?
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I use a local licence server and it fails approximately every two weeks with errors like"Unable to verify process lock!" in the log file
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I have renewed my licence, how can I make sure the expiry date has been extended?
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I get an error that VCRUNTIME140_1.dll was not found
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I am using Chrome and clicking on a download link in the CSD download links email does nothing
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How to activate CCDC software without a direct internet connection on the system that it is installed on
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