For questions not addressed by a support solution here, please email support@ccdc.cam.ac.uk. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
-
How do I update my CSD software installation?
CSD-Discovery CSD-Enterprise CSD-Materials CSD-System Hermes Mercury
-
Installation of the 2019 CSD System Software and Data
ConQuest CSD CSD-Discovery CSD-Enterprise CSD-Materials CSD-System DASH enCIFer GOLD Goldmine Hermes IsoStar Mercury Mogul SuperStar
-
What can I do if Mercury and Hermes won't install the latest software and data updates?
-
What is the size of the Cambridge Structural Database (CSD)?
ConQuest CSD CSD Python API Mercury
-
Images exported from Mercury when accessed on Windows over remote desktop can appear compressed
-
How do I view anisotropic displacement parameters (ADPs) for CSD entries?
-
How to ensure you get the best graphical performance from the 3D visualiser components in CCDC programs
ConQuest CSD-CrossMiner CSD-Discovery CSD-Enterprise CSD-Materials CSD-System enCIFer Hermes IsoStar Mercury Mogul
-
Is it possible to view multiple structures simultaneously in the same window?
-
How do I obtain Mercury?
-
I'm trying to use the Mercury-MOPAC link but keep on getting an error message: what does it mean?
Top Support Solutions
Newest Support Solutions
- New CSD SQL database format for CSD-Crossminer
- Why do I see an ‘Operation Failed’ message when trying to open my database in CSD Editor?
- How can I tell where the CSD Editor is saving edits to my database?
- In CSD Editor what does the colour coding in the identifier list signify?
- How should I deal with disordered structures in CSD Editor?