For questions not addressed by a support solution here, please email support@ccdc.cam.ac.uk. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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I reformatted my hard drive / changed something in my computer and now ConQuest/Mogul/registered Mercury* features doesn't/don't work
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How can I automate the CSD Portfolio installation process?
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Mercury will not read my CIF input file. What am I doing wrong?
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How are the simulated powder diffraction patterns calculated?
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How do I edit & re-run a Crystal Packing Feature search?
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How can I classify the chirality at stereocentres in my structure using Mercury?
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How do I get Mercury to recognise that I have a version of the CSD database installed?
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Why do I have a problem displaying labels on Linux?
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How should I reference Mercury?
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CSD Portfolio software suites requirements and supported platforms
ConQuest CSD CSD Python API CSD-Core CSD-CrossMiner CSD-Discovery CSD-Enterprise CSD-Materials DASH enCIFer GOLD Goldmine Hermes IsoStar Mercury Mogul SuperStar