For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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How are the simulated powder diffraction patterns calculated?
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How do I edit & re-run a Crystal Packing Feature search?
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How can I classify the chirality at stereocentres in my structure using Mercury?
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How do I get Mercury to recognise that I have a version of the CSD database installed?
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Why do I have a problem displaying labels on Linux?
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How should I reference Mercury?
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CSD Portfolio software suites requirements and supported platforms
ConQuest CSD CSD Python API CSD-Core CSD-CrossMiner CSD-Discovery CSD-Enterprise CSD-Materials enCIFer GOLD Goldmine Hermes IsoStar Mercury Mogul SuperStar
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How can I purchase additional licences?
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Is there any way to permanently alter the default atomic radii of atoms?
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Is there a way to change the colour and size of the H-bonds?
Top Support Solutions
Newest Support Solutions
- Installing Mercury in a computer lab
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- What is the the Service Level Agreement for support of CCDC customers?