What can we help you with?
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I am not able to visualise a structure in WebCSD with Jmol in Internet Explorer
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How can I check if my structure has been published before?
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What are the differences between the Tanimoto and Dice similarity coefficients?
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What client-side technical requirements are there for use of the software?
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What are the recommended internet browsers to use?
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Which internet browser should I use on a Mac?
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What are CSD X-Press and Structures Pending?
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I know that a particular crystal structure has been published, why is it not included in the latest release of the database?
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How does the similarity search work?
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How do I determine what my IP address is?
Top Support Solutions
- Which platforms are supported?
- What is the difference between the GoldScore, ChemScore, ASP and ChemPLP scoring functions provided with GOLD?
- What are the differences between the Tanimoto and Dice similarity coefficients?
- How does the GOLD licensing system work?
- What is GOLD's "FlexNet Licence Manager" and how does it work?
Newest Support Solutions
- What is the difference between the ‘exact’ and ‘substructure’ settings in Structure Search?
- What is expected to happen to WebCSD (version 1)?
- How does the substructure search work in the CSD web interface (SMARTS)?
- It looks like I’m using a new version of the CSD web interface – why are some features behaving strangely?
- What are the benefits of signing in to the CSD web interface?