What can we help you with?
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Are there any differences between substructure searches in the CSD web interface and ConQuest?
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Why have I been redirected from WebCSD v1?
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Why have I found surprising results when structure searching in WebCSD v2?
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I am not able to visualise a structure in WebCSD with Jmol in Internet Explorer
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How can I check if my structure has been published before?
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What are the differences between the Tanimoto and Dice similarity coefficients?
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What client-side technical requirements are there for use of the software?
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What are the recommended internet browsers to use?
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Which internet browser should I use on a Mac?
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What are CSD X-Press and Structures Pending?
Top Support Solutions
- Which platforms are supported?
- What is the difference between the GoldScore, ChemScore, ASP and ChemPLP scoring functions provided with GOLD?
- What are the differences between the Tanimoto and Dice similarity coefficients?
- How does the GOLD licensing system work?
- What is GOLD's "FlexNet Licence Manager" and how does it work?
Newest Support Solutions
- How can I share a structure I have deposited?
- One of my structures isn’t listed on ‘My Structures’ what should I do?
- What is a Reduced Cell Check and what should I do if the structure I am depositing has hits?
- Why have I found surprising results when structure searching in WebCSD v2?
- Why have I been redirected from WebCSD v1?