For questions not addressed by a support solution here, please email support@ccdc.cam.ac.uk. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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How do I use PVM via the GOLD graphical interface?
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How do the default settings for GOLD differ in the MOE interface compared to standalone GOLD?
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How do I set up passwordless SSH access between the nodes in my PVM cluster?
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Which file formats are supported?
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Is it possible to carry out consensus scoring with GOLD?
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What grid environments can GOLD be used in?
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Is it possible to re-score a given set of GOLD solutions using an alternative scoring function?
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What do I need to do in order to use parallel GOLD with my own in-house installation of PVM?
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How does licensing work for the CSD System?
ConQuest CSD-Discovery CSD-Enterprise CSD-Materials CSD-System IsoStar Mercury Mogul PreQuest
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How can I view only the ligand and surrounding residues rather than the whole protein-ligand complex?
Top Support Solutions
Newest Support Solutions
- Running an API script in Mercury or Hermes fails with the error " QStandardPaths: XDG_RUNTIME_DIR not set" on linux
- How long does it take for CSD Communications and structures published in associated scientific articles to be curated?
- ConQuest 2.0 fails to start on some linux and MacOS systems if unregistered
- Images exported from Mercury when accessed on Windows over remote desktop can appear compressed
- Crossminer crashes on Windows after starting the interface with the message "Cannot create a valid graphics content: exiting"
