For questions not addressed by a support solution here, please email support@ccdc.cam.ac.uk. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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I am using Chrome and clicking on a download link in the CSD download links email does nothing
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How to activate CCDC software without a direct internet connection on the system that it is installed on
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Is CCDC CSD software affected by the CVE-2021-44228 vulnerability?
CSD-Core CSD-Discovery CSD-Enterprise CSD-Materials CSD-Theory
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Where can I find my customer number and activation key?
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Updating my CSD software installation to the 2022.2 release fails on Linux
CSD-Core CSD-Discovery CSD-Enterprise CSD-Materials Hermes Mercury
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Updating an existing local licence server after renewing your licence
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On Windows, the Conformer Generator does not run as it cannot find a Python distribution
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What file formats does Hermes Support?
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How can I see details of my licence and the activations I have?
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I'm getting messages that my licence has expired
ConQuest CSD CSD Python API CSD-Core CSD-CrossMiner CSD-Discovery CSD-Enterprise CSD-Materials GOLD Hermes IsoStar Mercury Mogul SuperStar
Top Support Solutions
Newest Support Solutions
- Updating my CSD software installation to the 2022.2 release fails on Linux
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- How do I activate the software after installation?
- Exporting or saving entries in ConQuest on MacOS 12.0 results in a "The save file operation failed to connect to the open and save panel service" error
- Where can I find my customer number and activation key?