FAQs
FAQs
For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
-
Other than the library size, are there any other major factors that influence the docking time?
-
Why is GOLD unable to dock a particular ligand?
-
How do I define my active site?
-
Can I modify the scoring functions in GOLD?
-
Does GOLD allow for protein flexibility?
-
Why is it not possible to return the crystallographic binding pose of the ligand?
-
Can I reduce the amount of output produced by GOLD?
-
Does GOLD calculate or use atomic charges?
-
If I apply a distance or a scaffold constraint, will it always be obeyed?
-
Can I perform a rigid ligand docking using GOLD?
Top Support Solutions
Newest Support Solutions
- I am unable to set a file association (e.g. opening cif files with enCIFer) on Windows 11
- I installed the CSD Portfolio with the Windows offline installer and the software is complaining that it can't find the data
- Running python scripts from the 2023.3 versions of Mercury or Hermes may not display output correctly on linux
- Uninstallation options for the 2023 CSD Portfolio
- Not enough disk space error while trying to install the software