For questions not addressed by a support solution here, please email support@ccdc.cam.ac.uk. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
-
Attempting to start the flexnet licence server for GOLD gives a file not found error
-
Why would I want to use a grid environment rather than PVM?
-
How do I use the PVM command line console?
-
How can I diagnose problems with PVM when running parallel GOLD on a UNIX platform?
-
How do I obtain GOLD?
-
Can GOLD handle metals?
-
How does the GOLD licensing system work?
-
Is it possible to perform blind docking using GOLD?
-
Why are my H-bond constraints not being taken into account?
-
How do I know whether to flip or rotate Ring-NHR, Ring-NR1R2 and protonated carboxylic acids when setting ligand flexibility?
Top Support Solutions
- Which platforms are supported?
- What is the difference between the GoldScore, ChemScore, ASP and ChemPLP scoring functions provided with GOLD?
- What are the differences between the Tanimoto and Dice similarity coefficients?
- How does the GOLD licensing system work?
- What is GOLD's "FlexNet Licence Manager" and how does it work?
Newest Support Solutions
- ConQuest 2.0.0 fails to start on some linux systems
- Using old in-house databases with the 2019 CSD System
- Use of ConQuest's 3D Visualiser on Mac Retina Displays
- How to ensure you get the best graphical performance from the 3D visualiser components in CCDC programs
- Why is CellCheckCSD 1.2 not working with my diffractometer software package?