FAQs
FAQs
For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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How can I automate the CSD Portfolio installation process
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How can I install the 2023 CSD Portfolio so that all users can access it?
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How do I set up a local CCDC software and data repository?
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How do I add or remove software / data from an existing install?
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When installing the CSD Portfolio on Linux I get an error that libxcb-icccm.so.4 is not found
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What other software and/or data components should I install to make use of functionality I want to access?
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How to deploy the CSD Portfolio to multiple computers
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Installation of the 2022 CSD Portfolio Software and Data
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Product Telemetry
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How do I obtain PreQuest to create and manage an in-house database of my own structures?
Top Support Solutions
Newest Support Solutions
- Uninstallation options for the 2023 CSD Portfolio
- Not enough disk space error while trying to install the software
- ConQuest stopped working on Windows after I updated from 2023.1 to 2023.2
- Create your own offline installer for the free version of Mercury
- On Windows, applying the 2023.2 update from a check for updates in Mercury or Hermes may give an error about updating qtwebengine_resources.pak