For questions not addressed by a support solution here, please email support@ccdc.cam.ac.uk. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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How to ensure you get the best graphical performance from the 3D visualiser components in CCDC programs
ConQuest CSD-CrossMiner CSD-Discovery CSD-Enterprise CSD-Materials CSD-System enCIFer Hermes IsoStar Mercury Mogul
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Use of ConQuest's 3D Visualiser on Mac Retina Displays
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Which file formats are available for saving search results?
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How can I ensure that two atoms in my query are not part of the same ring?
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How should I reference ConQuest?
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ConQuest searches on Windows fail to get past 0%
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Can I search on CSD refcodes within ConQuest?
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I know that a particular crystal structure has been published, why is it not included in the latest release of the database?
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ConQuest fails to start with “ImportError: libXmu.so.6:”
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How do I export CSD search data from ConQuest to Mercury for Data Analysis?
Top Support Solutions
Newest Support Solutions
- Activating the CSD Python API
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- CCDC Software is currently incompatible with macOS 11 Big Sur