For questions not addressed by a support solution here, please email support@ccdc.cam.ac.uk. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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How can I ensure that two atoms in my query are not part of the same ring?
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How should I reference ConQuest?
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ConQuest searches on Windows fail to get past 0%
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Can I search on CSD refcodes within ConQuest?
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I know that a particular crystal structure has been published, why is it not included in the latest release of the database?
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ConQuest fails to start with “ImportError: libXmu.so.6:”
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How do I export CSD search data from ConQuest to Mercury for Data Analysis?
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What is the best way of reducing the number of hits if a search gives more than I want?
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How do I obtain ConQuest?
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How does licensing work for the CSD System?
ConQuest CSD-Discovery CSD-Enterprise CSD-Materials CSD-System IsoStar Mercury Mogul PreQuest
Top Support Solutions
Newest Support Solutions
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- How long does it take for CSD Communications and structures published in associated scientific articles to be curated?
- ConQuest 2.0 fails to start on some linux and MacOS systems if unregistered
- Images exported from Mercury when accessed on Windows over remote desktop can appear compressed
