For questions not addressed by a support solution here, please email support@ccdc.cam.ac.uk. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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I find searching for polymeric structures difficult and I get results I don't fully understand. Can you explain how polymeric structures are defined so I can tailor my searches to be more effective?
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Why has my substructure search given fewer hits than I expected?
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How do I find out more about Z' (number of molecules per asymmetric unit) in the CSD?
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Why do I get a pop up window when starting ConQuest that says "Some Anti-Virus Software stop ConQuest from starting its search engine..."?
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Why has my compound name search given some unexpected hits?
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ConQuest fails to start with “undefined symbol: FT_Load_Sfnt_Table”
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CSD Portfolio software suites requirements and supported platforms
ConQuest CSD CSD Python API CSD-Core CSD-CrossMiner CSD-Discovery CSD-Enterprise CSD-Materials enCIFer GOLD Goldmine Hermes IsoStar Mercury Mogul SuperStar
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How can I purchase additional licences?
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Can I search my own private in-house database using ConQuest?
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Why has my author-name search given fewer hits than I expected ?
Top Support Solutions
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