For questions not addressed by a support solution here, please email support@ccdc.cam.ac.uk. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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CSD Portfolio software suites requirements and supported platforms
ConQuest CSD CSD Python API CSD-Core CSD-CrossMiner CSD-Discovery CSD-Enterprise CSD-Materials DASH enCIFer GOLD Goldmine Hermes IsoStar Mercury Mogul SuperStar
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Finding data from the journal Angewandte Chemie
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How can I purchase additional licences?
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Can I search my own private in-house database using ConQuest?
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Why has my author-name search given fewer hits than I expected ?
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How do I tabulate geometric parameters after a search has been run?
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ConQuest will not run on Mac OS X
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I'm using the porphyrin template provided with ConQuest as part of my substructure but the search seems to be missing hits I know are there: what is going on?
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ConQuest behaves oddly when manipulating structures in 3D
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How do I move an existing ConQuest, Mogul or registered Mercury* installation to another computer?
Top Support Solutions
Newest Support Solutions
- How do I configure onsite WebCSD 2020.1 to use the 2021 (542) database provided with the 2020.3 and later CSD releases?
- Authors’ names in the CSD: how to add them correctly? How to search for them?
- Licensing and Activation Steps
- Updating an existing local licence server after obtaining a new licence
- ConQuest fails to launch with an error about libXss.so.1 on linux