For questions not addressed by a support solution here, please email email@example.com. Please do include a description of the problem as well as your operating system and version.
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… Polymers’. We are currently looking at ways of optimising the journal search to provide users with the best results possible. If you have any suggestions of how …
I know that a particular crystal structure has been published, why is it not included in the latest release of the database?
… to find published structures that we have not been alerted to helps to ensure that the CSD is as up to date as possible for our users. However we always welcome …
… and the DOI's of each retraction. CSD users will be contacted with procedures to update their installations accordingly.Such instances of fraud are, thankfully, rare …
Why do I get a pop up window when starting ConQuest that says "Some Anti-Virus Software stop ConQuest from starting its search engine..."?
… . Now when you start up ConQuest it should enter "New User Setup" and ask you to choose a data directory, which normally defaults to a location inside your …
… of devicesProviding a range of external or local IP addresses can allow access for a large number of users to CCDC software and services. The details given above …
… _subset.gcd Should the user require more data, such as the full structure, the subsets can be viewed in ConQuest by clicking on View Databases > Lists in CSD version …
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