For questions not addressed by a support solution here, please email support@ccdc.cam.ac.uk. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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Where can I find my customer number and activation key?
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Updating my CSD software installation to the 2022.2 release fails on Linux
CSD-Core CSD-Discovery CSD-Enterprise CSD-Materials Hermes Mercury
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Updating an existing local licence server after renewing your licence
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Authors’ names in the CSD: how to add them correctly? How to search for them?
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What file formats does Hermes Support?
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How can I see details of my licence and the activations I have?
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I'm getting messages that my licence has expired
ConQuest CSD CSD Python API CSD-Core CSD-CrossMiner CSD-Discovery CSD-Enterprise CSD-Materials GOLD Hermes IsoStar Mercury Mogul SuperStar
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Exporting or saving entries in ConQuest on MacOS 12.0 results in a "The save file operation failed to connect to the open and save panel service" error
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How do I activate the software after installation?
ConQuest CSD-Core CSD-Discovery CSD-Enterprise CSD-Materials
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How do I activate the software for all users?
Top Support Solutions
Newest Support Solutions
- Updating my CSD software installation to the 2022.2 release fails on Linux
- How do I activate the software for all users?
- How do I activate the software after installation?
- Exporting or saving entries in ConQuest on MacOS 12.0 results in a "The save file operation failed to connect to the open and save panel service" error
- Where can I find my customer number and activation key?