For questions not addressed by a support solution here, please email support@ccdc.cam.ac.uk. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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Installation of the 2020 CSD Portfolio Software and Data
ConQuest CSD CSD-Core CSD-Discovery CSD-Enterprise CSD-Materials DASH enCIFer GOLD Goldmine Hermes IsoStar Mercury Mogul SuperStar
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Using old in-house databases with the latest CSD Portfolio
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Can I access Inorganic/ICSD data through the CSD Portfolio?
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Product Telemetry
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Applications such as Mercury or Mogul fail to open on Windows
CSD-Core CSD-Discovery CSD-Enterprise CSD-Materials enCIFer Hermes IsoStar Mercury Mogul
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What are the requirements for the new 2020 CSD licensing system?
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How do I port my existing scripts from Python 2.7 to Python 3?
CSD Python API CSD-Core CSD-Discovery CSD-Enterprise CSD-Materials
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How do I view anisotropic displacement parameters (ADPs) for CSD entries?
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How do I obtain PreQuest to create and manage an in-house database of my own structures?
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Mogul/MOE Interface Setup Instructions
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