For questions not addressed by a support solution here, please email support@ccdc.cam.ac.uk. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
-
How are the simulated powder diffraction patterns calculated?
-
How can I classify the chirality at stereocentres in my structure using Mercury?
-
Which platforms are supported for IsoStar?
-
How do I obtain Mogul?
-
How can I search for more complicated compound names?
-
How do I get Mercury to recognise that I have a version of the CSD database installed?
-
Why do I have a problem displaying labels on Linux?
-
CSD Portfolio software suites requirements and supported platforms
ConQuest CSD CSD Python API CSD-Core CSD-CrossMiner CSD-Discovery CSD-Enterprise CSD-Materials DASH enCIFer GOLD Goldmine Hermes IsoStar Mercury Mogul SuperStar
-
Finding data from the journal Angewandte Chemie
-
How can I purchase additional licences?
Top Support Solutions
Newest Support Solutions
- How do I configure onsite WebCSD 2020.1 to use the 2021 (542) database provided with the 2020.3 and later CSD releases?
- Authors’ names in the CSD: how to add them correctly? How to search for them?
- Licensing and Activation Steps
- Updating an existing local licence server after obtaining a new licence
- ConQuest fails to launch with an error about libXss.so.1 on linux