For questions not addressed by a support solution here, please email support@ccdc.cam.ac.uk. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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RPluto
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How do I export CSD search data from ConQuest to Mercury for Data Analysis?
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What is the best way of reducing the number of hits if a search gives more than I want?
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How should I reference the CSD?
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How do I produce high-resolution, high-impact images using Mercury?
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How does licensing work for the CSD Portfolio?
ConQuest CSD-Core CSD-Discovery CSD-Enterprise CSD-Materials IsoStar Mercury Mogul PreQuest
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How do I create a 3D printable model file using Mercury?
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What is the z-score listed in the summary statistics for each 3D bond and valence angle search result?
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What level of disorder needs to be present to trigger the disorder filter in the CSD?
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Is it possible to specify stereochemical configuration when constructing a query using the sketcher?
Top Support Solutions
Newest Support Solutions
- How do I configure onsite WebCSD 2020.1 to use the 2021 (542) database provided with the 2020.3 and later CSD releases?
- Authors’ names in the CSD: how to add them correctly? How to search for them?
- Licensing and Activation Steps
- Updating an existing local licence server after obtaining a new licence
- ConQuest fails to launch with an error about libXss.so.1 on linux