For questions not addressed by a support solution here, please email support@ccdc.cam.ac.uk. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
-
How to ensure you get the best graphical performance from the 3D visualiser components in CCDC programs
ConQuest CSD-Core CSD-CrossMiner CSD-Discovery CSD-Enterprise CSD-Materials enCIFer Hermes IsoStar Mercury Mogul
-
Use of ConQuest's 3D Visualiser on Mac Retina Displays
-
Is it possible to view multiple structures simultaneously in the same window?
-
How do I obtain Mercury?
-
Which file formats are available for saving search results?
-
Are there any tools available to help produce a CIF?
-
How can I ensure that two atoms in my query are not part of the same ring?
-
How should I reference ConQuest?
-
My CSD software download links are no longer working, what do I do?
-
I am having trouble unpacking the contents of the CSDS download
Top Support Solutions
Newest Support Solutions
- Updating my CSD software installation to the 2022.2 release fails on Linux
- How do I activate the software for all users?
- How do I activate the software after installation?
- Exporting or saving entries in ConQuest on MacOS 12.0 results in a "The save file operation failed to connect to the open and save panel service" error
- Where can I find my customer number and activation key?