For questions not addressed by a support solution here, please email support@ccdc.cam.ac.uk. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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Can I filter search results?
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I know that a particular crystal structure has been published, why is it not included in the latest release of the database?
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How does the similarity search work?
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Can I measure dihedral angles between planes?
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How do I determine what my IP address is?
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Having built up a network of molecules, can I delete one of them?
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My search has given fewer hits than I expected, what can I do about this?
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RPluto
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How do I export CSD search data from ConQuest to Mercury for Data Analysis?
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What is the best way of reducing the number of hits if a search gives more than I want?
Top Support Solutions
Newest Support Solutions
- Activating the CSD Python API
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- CCDC Software is currently incompatible with macOS 11 Big Sur