For questions not addressed by a support solution here, please email support@ccdc.cam.ac.uk. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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Bruker APEX software is failing to run after installation of CSD-Portfolio software, how can I resolve this?
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Synchrotron Data in the CSD
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How can I find crystal structures analysed at high pressure in the CSD?
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Authors’ names in the CSD: how to add them correctly? How to search for them?
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The standalone CSD-CrossMiner data installer is failing on Linux
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I'm getting messages that my licence has expired
ConQuest CSD CSD Python API CSD-Core CSD-CrossMiner CSD-Discovery CSD-Enterprise CSD-Materials GOLD Hermes IsoStar Mercury Mogul SuperStar
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Installation of the 2022 CSD Portfolio Software and Data
ConQuest CSD CSD-Core CSD-Discovery CSD-Enterprise CSD-Materials enCIFer GOLD Goldmine Hermes IsoStar Mercury Mogul SuperStar
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How can I publish my historic structures or thesis structures?
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Electron Diffraction Data in the CSD
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Using old in-house databases with the latest CSD Portfolio
Top Support Solutions
Newest Support Solutions
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- How do I activate the software for all users?