For questions not addressed by a support solution here, please email support@ccdc.cam.ac.uk. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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Are there any tools available to help produce a CIF?
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Which other formats are accepted if I don’t have a CIF?
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How should I name data_ values in the CIFs I am depositing?
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How do I obtain data already deposited with the CCDC?
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I do not want to publish my structure, can it still be included in the CSD?
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Why doesn’t the IUCr checkCIF/PLATON integration in the deposition process check structure factor data embedded in a CIF?
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What happens if I can’t use the web deposit form to deposit data?
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How do I download CIFs from the Access Structures service?
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The JSmol menu didn’t open on a tablet
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Who should I feedback comments about using checkCIF/PLATON as part of the deposition service to?
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