For questions not addressed by a support solution here, please email support@ccdc.cam.ac.uk. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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What happens to my data once they have been submitted?
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CSD-System software suites requirements and supported platforms
ConQuest CSD CSD Python API CSD-CrossMiner CSD-Discovery CSD-Enterprise CSD-Materials CSDSymmetry CSD-System DASH enCIFer GOLD Goldmine Hermes IsoStar Mercury Mogul SuperStar
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Finding data from the journal Angewandte Chemie
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Retractions in the Cambridge Structural Database
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How can I purchase additional licences?
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What should I do if checkCIF/PLATON times out during the web deposit process?
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What data format is available for download from the Access Structures service?
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Does the CCDC accept Structure Factor data?
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Why does the structure I am viewing have no crystallographic information?
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Where do I deposit data not accepted by the CCDC?
Top Support Solutions
Newest Support Solutions
- New CSD SQL database format for CSD-Crossminer
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- How can I tell where the CSD Editor is saving edits to my database?
- In CSD Editor what does the colour coding in the identifier list signify?
- How should I deal with disordered structures in CSD Editor?