For questions not addressed by a support solution here, please email support@ccdc.cam.ac.uk. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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What data format is available for download from the Access Structures service?
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Does the CCDC accept Structure Factor data?
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Why does the structure I am viewing have no crystallographic information?
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Where do I deposit data not accepted by the CCDC?
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Can I get access to structure factor data associated with a structure?
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Can I download a copy of my own data?
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What data can I download from the CCDC?
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Where do I request data not included in the CSD?
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What is a CIF?
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Does CCDC provide counter compliant usage statistics for access to WebCSD?
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