What can we help you with?
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How do I update my CSD software installation?
CSD-Discovery CSD-Enterprise CSD-Materials CSD-System Hermes Mercury
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Is it possible to view multiple structures simultaneously in the same window?
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How do I obtain Mercury?
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I'm trying to use the Mercury-MOPAC link but keep on getting an error message: what does it mean?
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Which file formats does Mercury support?
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Why does Mercury not generate an ESD for a particular bond length, angle, torsion or other measurement in my structure?
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Can I output temperature factors from Mercury?
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Can I save images displayed within Mercury as graphics files?
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Can I measure dihedral angles between planes?
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Having built up a network of molecules, can I delete one of them?
Top Support Solutions
- Which platforms are supported?
- What is the difference between the GoldScore, ChemScore, ASP and ChemPLP scoring functions provided with GOLD?
- What are the differences between the Tanimoto and Dice similarity coefficients?
- How does the GOLD licensing system work?
- What is GOLD's "FlexNet Licence Manager" and how does it work?
Newest Support Solutions
- How can I share a structure I have deposited?
- One of my structures isn’t listed on ‘My Structures’ what should I do?
- What is a Reduced Cell Check and what should I do if the structure I am depositing has hits?
- Why have I found surprising results when structure searching in WebCSD v2?
- Why have I been redirected from WebCSD v1?