What can we help you with?
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Are there any tools available to help produce a CIF?
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enCIFer launches with a transparent window on my Linux system.
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Which platforms are supported?
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How do I obtain enCIFer?
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I do not understand what is meant by a particular error message in enCIFer, so how do I resolve the problem?
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How do I obtain further information relating to CIF data items?
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Installing CCDC Software on Mac OS X 10.8 or later
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The ‘IUCr’ button in enCIFer no longer allows me to paste the location of a CIF into a file name box on the checkCIF web page
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Can I customise enCIFer to check for the presence of specific data items, required by a particular journal publisher or crystallographic database?
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On linux, the graphical user interface displays no or strangely formatted text
CSD-Discovery CSD-Enterprise CSD-System enCIFer Hermes IsoStar Mercury Mogul
Top Support Solutions
- Which platforms are supported?
- What is the difference between the GoldScore, ChemScore, ASP and ChemPLP scoring functions provided with GOLD?
- What are the differences between the Tanimoto and Dice similarity coefficients?
- How does the GOLD licensing system work?
- What is GOLD's "FlexNet Licence Manager" and how does it work?
Newest Support Solutions
- Why have I found surprising results when structure searching in WebCSD v2?
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- What is the difference between the ‘exact’ and ‘substructure’ settings in Structure Search?
- What is expected to happen to WebCSD (version 1)?
- How does the substructure search work in the CSD web interface (SMARTS)?