FAQs
For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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I have not published my data within a year of deposition, can I extend the embargo period?
… data in trust for another year and if we fail to identify the publication within that subsequent year you will be contacted again. You may now extend the embargo …
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Can I access Inorganic/ICSD data through the CSD Portfolio?
… through the CSD Portfolio. All of the existing expert data curation and publishing processes at both the CCDC and FIZ Karlsruhe are still in place to ensure …
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How can I deposit inorganic data into the ICSD?
… structure). These deposition numbers should be included in manuscript submissions to journals to allow users to access the deposited data set associated …
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How do I add details of the main crystallographer associated with the data to my deposition?
… During the deposition process you will be asked to give details of the main crystallographer associated with the data. The details of the crystallographer …
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How do I obtain further information relating to CIF data items?
… Valid CIF data names and the permitted data value type(s) for each name are expressed in a computer-readable dictionary, where the dictionary syntax is defined …
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What happens to my data if the paper is rejected by the journal?
… to supply a new CIF. A new CIF would only be required if the data have been revised. If your paper is rejected and you have not resubmitted to another journal …
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What data format is available for download from the Access Structures service?
… , DOI of the CSD entry or CSD refcode) displays a summary page including a “Download” button to download the structure data in CIF format. Read and accept …
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What is a Reduced Cell Check and what should I do if the structure I am depositing has hits?
… on the validation stage of the deposit process and will compare the reduced cells of the data you are depositing to the reduced cells of all the published structures …
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Can I use IsoStar on a Windows PC?
… Yes. IsoStar is a client-server system that uses an HTTP server to make data available to Windows and UNIX operating systems. The HTTP server can be run on any …
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How do I tabulate geometric parameters after a search has been run?
… then be exported to either Mercury's Data Analysis Tool, or Excel for further analysis by hitting the Analyse Hitlist button and then selecting the appropriate View …
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Newest Support Solutions
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