FAQs
For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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Updating my CSD software installation to the 2022.3 release fails on Linux
… under Data & Software Updates then CSD-System Software. …
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What is CSD-Core?
… data. Capabilities of CSD-Core include: Powerful search, advanced 2D/3D visualisation and flexible results analysis Conformation analysis Fragment interaction …
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Neutron Diffraction Data in the CSD
… Neutron diffraction data is included in the CSD and this FAQ details how to find and deposit neutron diffraction data. For more information about what data can …
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Free Mercury is complaining that the database requires a CSD licence
… a licence. While the 2023 installer offers the option of installing only CSD-Community products, it does not prevent users from installing software or data …
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How can I deposit large CIF files?
… then: If there are multiple structures and data_ values please split these up into individual files so there is one structure per file Compress (zip up) the file prior …
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How can I share a structure I have deposited?
… -workers without releasing the data publicly you are able to do this through our 'My Structures' service. To do this you will need to sign-in (or register) at: https …
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I do not want to publish my structure, can it still be included in the CSD?
… ) may be deposited as a CSD Communication or an ICSD Communication If you are depositing data as a CSD Communication or an ICSD Communication please supply …
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Mercury will not read my CIF input file. What am I doing wrong?
… Mercury expects certain information to be present within an input file - if certain key data are not present, then Mercury may fail to read in the file.In …
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Retirement of Relibase/Relibase+
… as of the end of 2018. This includes both the production of new data updates and the auto-update server. Following consultation with our user community, some …
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What is the size of the Cambridge Structural Database (CSD)?
… When reporting the size of the CSD, there are two values commonly quoted. The number of entries in the CSD; this refers to instances of crystal data reported …
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Newest Support Solutions
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- I am unable to set a file association (e.g. opening cif files with enCIFer) on Windows 11