For questions not addressed by a support solution here, please email email@example.com. Please do include a description of the problem as well as your operating system and version.
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… This can occur on newer Linux systems where desktop effects (such as transparency, animation etc) are activated. In order to view the enCIFer window normally …
… After installation, Windows locks down the installation directory. You may get an error when trying to do one of the tutorials. The solution is to copy …
… enCIFer 1.6.1 is supported on the following platforms and operating systems: Windows - Intel compatible, 32 bit, Windows 7, 8 and 10 Linux - Intel compatible …
… DASH is part of CSD-Materials, and is supported on the same Windows platforms as the current release. Please see this entry for more information.DASH 3.2 …
… CellCheckCSD is supported on the following platforms and operating systems: Windows - Intel compatible: 32-bit: Windows XP/Vista/7/8 Linux - Intel compatible …
… The executables supplied with the 2018 release, are supported on the following platforms and operating systems: Windows - Intel compatible, 32 bit, Windows 7 …
… . These include: Windows - Intel compatible, 32 bit, Windows 7, 8 and 10 Linux - Intel compatible, 32 & 64 bit: RedHat Enterprise 6 and 7 CentOS 6 and 7 Ubuntu 12 …
… itself is corrupted or incomplete in some way. Please open the licence file in a text editor by going to: UNIX - cat GOLD_Suite/ccdc_licence.dat Windows - Start …
… WebCSD v1 is designed to launch each search in a new 'pop-up'. This approach offers two key advantages: Your query is retained in the original window/tab so …
… ConQuest 1.18 RC1 (released November 2015) is unable to export search details in PDF format on Windows. Doing so will produce a python traceback ending …
Top Support Solutions
- Which platforms are supported?
- What is the difference between the GoldScore, ChemScore, ASP and ChemPLP scoring functions provided with GOLD?
- What are the differences between the Tanimoto and Dice similarity coefficients?
- How does the GOLD licensing system work?
- What is GOLD's "FlexNet Licence Manager" and how does it work?
Newest Support Solutions
- Mogul/MOE Interface Setup Instructions
- How do I select multiple elements for a query atom in a WebCSD substructure search?
- How do I view anisotropic displacement parameters (ADPs) for CSD entries?
- After installing the CSD System software on Ubuntu some desktop shortcuts are blank and when clicked on say they are untrusted