For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
I am unable to upgrade to the current version of the CSD software, how do I continue using an older version?
… would strongly recommend upgrading to hardware and an operating system which supports the latest version if possible. We offer restricted versions of a few …ConQuest CSD Python API CSD-Core CSD-CrossMiner CSD-Discovery CSD-Enterprise CSD-Materials GOLD Hermes IsoStar Mercury Mogul SuperStar
… Download links to the latest version of the CSD Portfolio can be obtained from https://www.ccdc.cam.ac.uk/support-and-resources/csdsdownloads/ and you can …
… about your search results, please do contact us through CCDC support. We are very happy to help out if you would like some guidance on sketching or defining …
… drivers are below. https://www.intel.co.uk/content/www/uk/en/support/detect.html https://www.amd.com/en/support https://www.nvidia.co.uk/Download/index.aspx?lang=en …
… API supported Python version(s) available at the time of release. You may also use the miniconda Python distribution installed by the CSD Portfolio for use …
… Which file formats does GOLD support? …
… supported. …
… Editor session. More information can be found in the CSD Editor documentation, available from the Support & Resources > Downloads section of the website. …
… distribution with the permission of the IUCr, who hold the copyright. EnCIFer supports neither DDL2 nor the proposed DDLm, CIF files or dictionaries, e.g. …
… and is no longer supported. …
Top Support Solutions
Newest Support Solutions
- Uninstallation options for the 2023 CSD Portfolio
- Not enough disk space error while trying to install the software
- ConQuest stopped working on Windows after I updated from 2023.1 to 2023.2
- Create your own offline installer for the free version of Mercury
- On Windows, applying the 2023.2 update from a check for updates in Mercury or Hermes may give an error about updating qtwebengine_resources.pak