FAQs
For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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Finding data from the journal Angewandte Chemie
… " in English. Structures published in this journal are referenced in the CSD from the International Edition. This means searching for data in the CSD using …
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How do I view CellCheckCSD results using WebCSD?
… Any matches found during a reduced cell search can be exported for viewing in WebCSD - the online portal to the Cambridge Structural Database (CSD …
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Is it possible to use SuperStar for database screening?
… of these points are stored in a file and can, for example, be used to set up pharmacophore-based searches. …
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What is CSD-Core?
… data. Capabilities of CSD-Core include: Powerful search, advanced 2D/3D visualisation and flexible results analysis Conformation analysis Fragment interaction …
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Can I access Inorganic/ICSD data through the CSD Portfolio?
… . If you would like to do more extensive searching of the Inorganic Crystal Structure Database (ICSD) then you will need to go to the ICSD website for more …
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How do I obtain data already deposited with the CCDC?
… After the associated paper is published, data may be downloaded from the CCDC using our free Access Structures service. To use this service you can search …
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How do I reference the CSD web interface?
… There is currently no specific technical publication to reference regarding the new generation of the CSD web interface, including either simple searching …
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Retirement of Relibase/Relibase+
… of the user-critical functionality from Relibase/Relibase+ has been embedded inside our CSD Python API and exposed through CSD-CrossMiner, the desktop tool for searching …
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What is the d(min) listed in the summary statistics for each 3D torsion angle search result?
… What is the d(min) listed in the summary statistics for each 3D torsion angle search result? …
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What level of disorder needs to be present to trigger the disorder filter in the CSD?
… Searches of the Cambridge Structural Database using ConQuest and Mercury can be filtered using a variety of flags and limits such as setting an upper limit …
Top Support Solutions
- CSD Portfolio software suites requirements and supported platforms
- What is the difference between the GoldScore, ChemScore, ASP and ChemPLP scoring functions provided with GOLD?
- How do I sign into WebCSD and what are the benefits of signing in?
- How does the GOLD licensing system work?
- How should I reference GOLD?
Newest Support Solutions
- The 2024.3 CSD Portfolio software does not start on linux under Wayland and gives a Qt mismatch error
- ConQuest will not start when used with the latest version of VMWare
- Unable to run the CCDC maintenance tool on macOS 15
- CSD Python API not working on RHEL 9
- ConQuest fails with "ValueError: No JSON object could be decoded" on RHEL 8