FAQs
For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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How can I classify the chirality at stereocentres in my structure using Mercury?
… structures visualised have bond types assigned. Any identified stereocentres are assessed using Cahn-Ingold-Prelog (CIP) priority rules (including special CIP …
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How do I view anisotropic displacement parameters (ADPs) for CSD entries?
… Anisotropic displacement parameters (ADPs – also called thermal ellipsoids) can be viewed directly from the Mercury visualiser window. The ADPs can be seen …
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Are there any tools available to help produce a CIF?
… . For information on correcting CIFs, please see this link.The CCDC program Mercury is a crystallographic visualiser available free of charge to the scientific …
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How do I remove lone pairs from GOLD docking solutions?
… by clicking on the Unknown Atoms button and finally clicking on the protein molecule in the Hermes 3D visualiser to remove all unknown atoms within it (and hence …
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What is the ‘My Structures’ service?
… structures. In addition, you can visualise structures you have already published in our Access Structures service, check the status of any depositions …
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How should I reference Mercury?
… ] New software for searching the Cambridge Structural Database and visualising crystal structures I. J. Bruno, J. C. Cole, P. R. Edgington, M. K. Kessler, C. F …
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How can I improve visualisation performance when running CCDC software over Remote Desktop Connection (RDP)?
… How can I improve visualisation performance when running CCDC software over Remote Desktop Connection (RDP)? …
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CSD Portfolio software suites requirements and supported platforms
… card, such as those available from NVidia or AMD, will improve performance when visualising large complex structures or large packing diagrams. …
Top Support Solutions
- CSD Portfolio software suites requirements and supported platforms
- What is the difference between the GoldScore, ChemScore, ASP and ChemPLP scoring functions provided with GOLD?
- How do I sign into WebCSD and what are the benefits of signing in?
- How does the GOLD licensing system work?
- How should I reference GOLD?
Newest Support Solutions
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