FAQs
For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
-
My version of the CSD Portfolio says it has expired, how do I get the latest version?
-
How do I set up IsoStar hyperlinking to my CSD database after installation?
-
How do I set up my browser to view IsoStar scatterplots?
-
Can I add scatterplots for groups which are not included in the standard IsoStar library?
-
Which platforms are supported for IsoStar?
-
How should I reference IsoStar?
-
When trying to hyperlink from a scatterplot I receive an IsoStar hyperlinking error
-
CSD Portfolio software suites requirements and supported platforms
-
Can I use IsoStar on a Windows PC?
-
I have installed IsoStar as part of the CSD Portfolio. What does it do?
Top Support Solutions
Newest Support Solutions
- Uninstallation options for the 2023 CSD Portfolio
- Not enough disk space error while trying to install the software
- ConQuest stopped working on Windows after I updated from 2023.1 to 2023.2
- Create your own offline installer for the free version of Mercury
- On Windows, applying the 2023.2 update from a check for updates in Mercury or Hermes may give an error about updating qtwebengine_resources.pak