For questions not addressed by a support solution here, please email support@ccdc.cam.ac.uk. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
-
Installation of the 2018 CSD System Software and Data
ConQuest CSD CSD-Discovery CSD-Enterprise CSD-Materials CSD-System DASH enCIFer GOLD Goldmine Hermes IsoStar Mercury Mogul SuperStar
-
I get a FlexNet (licence) error when I try to run GOLD
-
Is it possible to carry out consensus scoring with GOLD?
-
Attempting to start the flexnet licence server for GOLD gives a file not found error
-
How do I obtain GoldMine?
-
I get an error when creating a goldmine from SDF files
-
I am having problems using a PostgreSQL database with GoldMine. Can you help?
-
How can I calculate a score per binding site residue?
-
I’m having difficulty doing the tutorials on my Windows 8/7/Vista machine
CSD-Discovery CSD-Enterprise CSD-Materials DASH GOLD Goldmine SuperStar
-
How do I use GOLD to predict binding affinity?
Top Support Solutions
- Which platforms are supported?
- What is the difference between the GoldScore, ChemScore, ASP and ChemPLP scoring functions provided with GOLD?
- What are the differences between the Tanimoto and Dice similarity coefficients?
- How does the GOLD licensing system work?
- What is GOLD's "FlexNet Licence Manager" and how does it work?
Newest Support Solutions
- Mogul/MOE Interface Setup Instructions
- How do I select multiple elements for a query atom in a WebCSD substructure search?
- PreQuest
- How do I view anisotropic displacement parameters (ADPs) for CSD entries?
- After installing the CSD System software on Ubuntu some desktop shortcuts are blank and when clicked on say they are untrusted