For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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I am unable to upgrade to the current version of the CSD software, how do I continue using an older version?
ConQuest CSD Python API CSD-Core CSD-CrossMiner CSD-Discovery CSD-Enterprise CSD-Materials GOLD Hermes IsoStar Mercury Mogul SuperStar
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I use a local licence server and it fails approximately every two weeks with errors like"Unable to verify process lock!" in the log file
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Using the CSD Python API on a system that has no display
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How do I download and install the free version of Mercury?
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ConQuest crashes with "Failed to execute script csds" error message
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Activating the CSD Python API
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ConQuest fails to launch with an error about libXss.so.1 on linux
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I have renewed my licence, how can I make sure the expiry date has been extended?
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CSD Portfolio fails to install the CSD Python API on Windows
CSD Python API CSD-Core CSD-Discovery CSD-Enterprise CSD-Materials
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After updating to the 2021.1 release I get an error that VCRUNTIME140_1.dll was not found
ConQuest CSD Python API CSD-Core CSD-CrossMiner CSD-Discovery CSD-Enterprise CSD-Materials enCIFer GOLD Hermes IsoStar Mercury Mogul SuperStar
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