For questions not addressed by a support solution here, please email support@ccdc.cam.ac.uk. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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How do I obtain Mogul?
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CSD Portfolio software suites requirements and supported platforms
ConQuest CSD CSD Python API CSD-Core CSD-CrossMiner CSD-Discovery CSD-Enterprise CSD-Materials enCIFer GOLD Goldmine Hermes IsoStar Mercury Mogul SuperStar
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How can I purchase additional licences?
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Why is my search taking so long?
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Can I search on bonds, angles and torsions involving metals or hydrogen atoms?
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How do I move an existing ConQuest, Mogul or registered Mercury* installation to another computer?
Top Support Solutions
Newest Support Solutions
- Applications such as Mercury or Mogul fail to open on Windows
- Updating my CSD software installation to the 2022.2 release fails on Linux
- How do I activate the software for all users?
- How do I activate the software after installation?
- Exporting or saving entries in ConQuest on MacOS 12.0 results in a "The save file operation failed to connect to the open and save panel service" error