For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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How can I automate the CSD Portfolio installation process?
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How do I obtain Mogul?
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CSD Portfolio software suites requirements and supported platforms
ConQuest CSD CSD Python API CSD-Core CSD-CrossMiner CSD-Discovery CSD-Enterprise CSD-Materials enCIFer GOLD Goldmine Hermes IsoStar Mercury Mogul SuperStar
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How can I purchase additional licences?
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Why is my search taking so long?
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Can I search on bonds, angles and torsions involving metals or hydrogen atoms?
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How do I move an existing ConQuest, Mogul or registered Mercury* installation to another computer?
Top Support Solutions
Newest Support Solutions
- Installing Mercury in a computer lab
- How can I run GOLD in parallel?
- Why do I have problems selecting atoms or scaling issues in Mercury on MacOS?
- What are the advantages and disadvantages of activating via a local licence server?
- What is the the Service Level Agreement for support of CCDC customers?