For questions not addressed by a support solution here, please email support@ccdc.cam.ac.uk. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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How can I diagnose problems with PVM when running parallel GOLD on a UNIX platform?
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Is it possible to use SuperStar for database screening?
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Is it possible to refine (preferably with constraints) the bond distances and angles of the molecule I am using?
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How do I obtain GOLD?
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Can GOLD handle metals?
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How does the GOLD licensing system work?
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What are the strengths/weaknesses of similarity searching in WebCSD?
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How do I obtain GoldMine?
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Can I add scatterplots for groups which are not included in the standard IsoStar library?
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How are the simulated powder diffraction patterns calculated?
Top Support Solutions
- Which platforms are supported?
- What is the difference between the GoldScore, ChemScore, ASP and ChemPLP scoring functions provided with GOLD?
- What are the differences between the Tanimoto and Dice similarity coefficients?
- How does the GOLD licensing system work?
- What is GOLD's "FlexNet Licence Manager" and how does it work?
Newest Support Solutions
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- Use of ConQuest's 3D Visualiser on Mac Retina Displays
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