FAQs
FAQs
For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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Can I modify the scoring functions in GOLD?
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Does GOLD allow for protein flexibility?
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How do I obtain SuperStar?
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Does GOLD calculate or use atomic charges?
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Graphical System Requirements for Stereoscopic 3D Viewing
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What is the difference between the GoldScore, ChemScore, ASP and ChemPLP scoring functions provided with GOLD?
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GOLD fails to recognise the metal in my metal-containing enzyme
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Can GOLD carry out protein-protein docking?
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How do I obtain the IsoStar client?
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Can GOLD be used to dock ligands into DNA or RNA structures?
Top Support Solutions
- CSD Portfolio software suites requirements and supported platforms
- What is the difference between the GoldScore, ChemScore, ASP and ChemPLP scoring functions provided with GOLD?
- How does the GOLD licensing system work?
- How do I sign into WebCSD and what are the benefits of signing in?
- How should I reference GOLD?
Newest Support Solutions
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- Picking atoms in Mercury or Hermes stopped working after I upgraded to 2024.2
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- What should I do if I experience an error during deposition that prevents me from adding checkCIF alert responses?