FAQs
FAQs
For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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The IsoStar client is asking for activation when I attempt to access the server at isostar.ccdc.cam.ac.uk
… , there is no requirement for registration of the server. …
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My CSD Portfolio installation is asking me to re-register even though I registered during installation
… stations. This can also occasionally happen when performing the registration during installation, where the elevated rights you have to install give a different …
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Installation of the 2022 CSD Portfolio Software and Data
… driven feedback if possible --Licensing can take the values of: NotNow to skip registration. Activation will need to be completed manually later …
Top Support Solutions
- CSD Portfolio software suites requirements and supported platforms
- What is the difference between the GoldScore, ChemScore, ASP and ChemPLP scoring functions provided with GOLD?
- How does the GOLD licensing system work?
- How do I sign into WebCSD and what are the benefits of signing in?
- How should I reference GOLD?
Newest Support Solutions
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