FAQs
For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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How can I deposit inorganic data into the ICSD?
… -organic experimental structures will be curated into the Cambridge Structural Database and inorganic experimental structures will be curated into the Inorganic …
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How do I view anisotropic displacement parameters (ADPs) for CSD entries?
… for the majority of recent CSD entries based on our internal CSD-Xpedite database format which was implemented in 2013 (https://www.ccdc.cam.ac.uk/support …
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How should I reference Relibase+?
… The CCDC products Relibase/Relibase+ have now been retired. If you wish to reference Relibase/Relibase+ in publications, please use these references: Databases …
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Is it possible to specify stereochemical configuration when constructing a query using the sketcher?
… The 2D representations of structures in the database only contain information concerning connectivity of atoms, no stereochemical information is given …
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What happens to my data if the paper is rejected by the journal?
… or if you would prefer us to enter your structure into the Cambridge Structural Database (CSD) as a CSD Communication or the Inorganic Crystal Structure Database …
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What is the Access Structures service?
… and has a new underlying database format. The Access Structures service may be accessed here: www.ccdc.cam.ac.uk/structures This new service provides additional …
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Why have the CCDC and FIZ Karlsruhe collaborated?
… databases, has been the driving force behind the development of these joint services that cover organic, metal-organic and inorganic structures. This means …
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Which file formats does Mercury support?
… databases (.csdsql, .csdsqlx .sqlite) Data analysis databases (.sqlite, .db) MOL2 file SQLite databases (.sqlmol2) CSD-SQL-ASER files (.sqlite .csdsql) CSD-SQL …
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How do I obtain Mercury?
… to registered Cambridge Structural Database (CSD) software suite subscribers. The difference between free Mercury and full-licence Mercury is explained …
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I have updated to CSD Portfolio 2023.1 and now the CSD Python API fails to find the software or data
… . If you are unable to update your CSD Python API, you can set the environment variables CCDC_TOOLKIT_SQLITE_DATABASE and CCDC_LOCAL_CSD_SQLITE_ASER_FILES …
Top Support Solutions
- CSD Portfolio software suites requirements and supported platforms
- What is the difference between the GoldScore, ChemScore, ASP and ChemPLP scoring functions provided with GOLD?
- How does the GOLD licensing system work?
- How should I reference GOLD?
- How do I sign into WebCSD and what are the benefits of signing in?
Newest Support Solutions
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