FAQs
For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
-
Why do some of the structures that I have previously deposited not appear in the ‘My Structures’ view?
-
Can I update publication details through My Structures?
-
What should I do if the details in My Structures are wrong?
-
Why should I sign in before depositing data to the CCDC?
-
Synchrotron Data in the CSD
-
Authors’ names in the CSD: how to add them correctly? How to search for them?
-
How can I publish my historic structures or thesis structures?
-
Electron Diffraction Data in the CSD
-
How can I deposit inorganic data into the ICSD?
-
Neutron Diffraction Data in the CSD