FAQs
FAQs
For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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What should I do if checkCIF/PLATON times out during the web deposit process?
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Does the CCDC accept Structure Factor data?
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Where do I deposit data not accepted by the CCDC?
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Can I download a copy of my own data?
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What is a CIF?
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Which data items do I deposit?
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What happens to my data if the paper is rejected by the journal?
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How do I deposit data?
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