FAQs
For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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How many MOFs are there in the CSD?
… Reporting the number of Metal-Organic Frameworks (MOFs) in the CSD is a difficult question to answer because the definition of a MOF differs quite …
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What are the criteria for deposition to the CCDC?
… Structure Database. Criteria for inclusion into the CSD The Cambridge Structural Database (CSD) is the world repository of small molecule organic and metal …
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What is the difference between the GoldScore, ChemScore, ASP and ChemPLP scoring functions provided with GOLD?
… positions and takes into account factors such as H-bonding energy, van der Waals energy, metal interaction and ligand torsion strain. The ChemScore fitness …
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How can I search for more complicated compound names?
… , e.g. cdelta for Δ. The names of elements Al, Cs and S are spelt aluminium, cesium, sulfur. Bridging ligands in polymeric metal coordination complexes …
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What data can I download from the CCDC?
… The CCDC produces the Cambridge Structural Database (CSD) which is the world repository of small molecule organic and metal-organic experimental crystal …
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What is a non-CSD structure?
… integrity. The CSD is a database of organic and metal-organic experimental 3D crystal structures from X-ray and neutron diffraction structures. Non-CSD structures …
Top Support Solutions
- CSD Portfolio software suites requirements and supported platforms
- What is the difference between the GoldScore, ChemScore, ASP and ChemPLP scoring functions provided with GOLD?
- How does the GOLD licensing system work?
- How should I reference GOLD?
- How do I sign into WebCSD and what are the benefits of signing in?
Newest Support Solutions
- "Cannot download archive" error when running the online installer
- Searches on macOS with cqbatch from the 2024.1 release may fail
- Documentation fails to open when launched from a CCDC application on linux
- How can I improve visualisation performance when running CCDC software over Remote Desktop Connection (RDP)?
- I am unable to set a file association (e.g. opening cif files with enCIFer) on Windows 11