For questions not addressed by a support solution here, please email support@ccdc.cam.ac.uk. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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Installation of the 2018 CSD System Software and Data
ConQuest CSD CSD-Discovery CSD-Enterprise CSD-Materials CSD-System DASH enCIFer GOLD Goldmine Hermes IsoStar Mercury Mogul SuperStar
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Is it possible to refine (preferably with constraints) the bond distances and angles of the molecule I am using?
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How should I reference DASH?
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Which platforms are supported?
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Why am I having problems with the RIETAN-FP output format from DASH?
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How can I purchase additional licences?
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How do I obtain DASH?
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Are there any limits on the size of structure that DASH can solve?
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How many z-matrices can I input to the "Molecular Z-Matrices" window of DASH?
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I’m having difficulty doing the tutorials on my Windows 8/7/Vista machine
CSD-Discovery CSD-Enterprise CSD-Materials DASH GOLD Goldmine SuperStar
Top Support Solutions
- Which platforms are supported?
- What is the difference between the GoldScore, ChemScore, ASP and ChemPLP scoring functions provided with GOLD?
- What are the differences between the Tanimoto and Dice similarity coefficients?
- How does the GOLD licensing system work?
- What is GOLD's "FlexNet Licence Manager" and how does it work?
Newest Support Solutions
- Mogul/MOE Interface Setup Instructions
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- PreQuest
- How do I view anisotropic displacement parameters (ADPs) for CSD entries?
- After installing the CSD System software on Ubuntu some desktop shortcuts are blank and when clicked on say they are untrusted