First make sure that you have correctly installed the CellCheckCSD program with a valid licence file obtained from the CCDC website. Try uninstalling the program and reinstalling it if the connection does not appear to be working. If you continue to experience problems related to the use of CellCheckCSD within CrysAlisPro, please register at Rigaku's www.rigakuxrayforum.com where any queries related to the software may be answered.
Need more help?Contact CCDC Support online, or by email.
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