FAQs
For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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My linux computer has the latest graphics and OpenGL drivers but mesa is being used instead
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I do not understand what is meant by a particular error message in enCIFer, so how do I resolve the problem?
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Why do I get a pop up window when starting ConQuest that says "Some Anti-Virus Software stop ConQuest from starting its search engine..."?
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When trying to hyperlink from a scatterplot I receive an IsoStar hyperlinking error
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ConQuest fails to start with “undefined symbol: FT_Load_Sfnt_Table”
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Why does my IsoStar server display text in my browser window when trying to view a scatterplot?
Top Support Solutions
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Newest Support Solutions
- "Cannot download archive" error when running the online installer
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- I am unable to set a file association (e.g. opening cif files with enCIFer) on Windows 11