For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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How does licensing work for the CSD Portfolio?
ConQuest CSD-Core CSD-Discovery CSD-Enterprise CSD-Materials IsoStar Mercury Mogul PreQuest
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I am having difficulty downloading the latest CSD software
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How do I edit & re-run a Crystal Packing Feature search?
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CSD Portfolio software suites requirements and supported platforms
ConQuest CSD CSD Python API CSD-Core CSD-CrossMiner CSD-Discovery CSD-Enterprise CSD-Materials enCIFer GOLD Goldmine Hermes IsoStar Mercury Mogul SuperStar
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I’m having difficulty doing the tutorials on my Windows machine
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What input file format do I need for a Hydrogen Bond Propensity calculation?
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My CSD Portfolio installation is asking me to re-register even though I registered during installation
Top Support Solutions
Newest Support Solutions
- Installing Mercury in a computer lab
- How can I run GOLD in parallel?
- Why do I have problems selecting atoms or scaling issues in Mercury on MacOS?
- What are the advantages and disadvantages of activating via a local licence server?
- What is the the Service Level Agreement for support of CCDC customers?