For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
How can I automate the CSD Portfolio installation process
… for the installer install uk.ac.cam.ccdc will install all software and data install uk.ac.cam.ccdc.csd will install just the software install uk.ac.cam.ccdc.data …
How to ensure you get the best graphical performance from the 3D visualiser components in CCDC programs
… The 2020 release of the CSD Portfolio software includes numerous improvements to the graphical user interface of programs such as Mercury, Mogul & Hermes …ConQuest CSD-Core CSD-CrossMiner CSD-Discovery CSD-Enterprise CSD-Materials enCIFer Hermes IsoStar Mercury Mogul
Free Mercury is complaining that the database requires a CSD licence
… a licence. While the 2023 installer offers the option of installing only CSD-Community products, it does not prevent users from installing software or data …
CSD Portfolio software suites requirements and supported platforms
… are using a Linux version near the minimum that we support, we would recommend updating in the near future to ensure you are able to use future CSD software …ConQuest CSD CSD Python API CSD-Core CSD-CrossMiner CSD-Discovery CSD-Enterprise CSD-Materials enCIFer GOLD Goldmine Hermes IsoStar Mercury Mogul SuperStar
How do I set up a local CCDC software and data repository?
… As of the 2023.1 release, software and data components and updates are downloaded via repositories. By default the CCDC online repositories are used, however …
Installation of the 2022 CSD Portfolio Software and Data
… This FAQ applies to an old version of the CSD Portfolio, the latest version is 2023.1. Installation of the 2023 CSD Portfolio Software and Data …ConQuest CSD CSD-Core CSD-Discovery CSD-Enterprise CSD-Materials enCIFer GOLD Goldmine Hermes IsoStar Mercury Mogul SuperStar
I am having difficulty downloading the latest CSD software
… The CSD software suite downloads are made available from a content distribution network that should allow high speed downloads across the world. If you …
How do I obtain the IsoStar client?
… The IsoStar client package is included with the main CSDS software installer. The linux script for launching the IsoStar client is run_isostar and is located …
How does the GOLD licensing system work?
… as use of any other CSDS software (see the CSDS release and installation notes for further details). In general, a licensed copy of GOLD will allow unlimited use …
The IsoStar client is asking for activation when I attempt to access the server at isostar.ccdc.cam.ac.uk
… , you will need to use one of your CSD licences in order to activate that computer to use all CSD software products. If viewing files from your own IsoStar server …