FAQs

FAQs

For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.

What can we help you with?

Subject

Product

Category

24 Results Found

How can I view only the ligand and surrounding residues rather than the whole protein-ligand complex?

CSD-Discovery CSD-Enterprise Hermes

Software Usage
My linux computer has the latest graphics and OpenGL drivers but mesa is being used instead

Hermes Mercury

Runtime Error Software Usage
How is Hermes licenced?

CSD-Discovery CSD-Enterprise Hermes

Licensing
CSD Portfolio software suites requirements and supported platforms

ConQuest CSD CSD Python API CSD-Core CSD-CrossMiner CSD-Discovery CSD-Enterprise CSD-Materials enCIFer GOLD Goldmine Hermes IsoStar Mercury Mogul SuperStar

Installation Product Information Software Usage

Newest Support Solutions

Free Mercury is complaining that the database requires a CSD licence
What versions of Python are supported for components of the CSD Portfolio that use Python?
How should I reference CSD-Particle?
How to disable automated update checking
How do I set up a local CCDC software and data repository?

What can we help you with?

How can I view only the ligand and surrounding residues rather than the whole protein-ligand complex?

My linux computer has the latest graphics and OpenGL drivers but mesa is being used instead

How is Hermes licenced?

CSD Portfolio software suites requirements and supported platforms

Top Support Solutions

Newest Support Solutions